Support Policy Page

At Belegant2earn.cash, we are committed to providing excellent customer service and technical support to ensure a smooth and satisfying shopping experience.

1. Support Scope

We provide support for the following:

  • General inquiries about products and sizes

  • Order and delivery tracking

  • Issues related to 2earn.cash coupon codes

  • Assistance with returns, refunds, and exchanges

  • Technical problems related to site access or user accounts

Note: We do not provide support for:

  • Troubleshooting issues related to external payment platforms

  • Technical issues not related to our website or services


2. Support Channels

You can contact our support team via:

  • ? Email: support@belegant2earn.cash

  • ? Contact Form: [Insert Link]

  • ? (Optional) WhatsApp or in-site chat (if applicable)

We aim to respond within 24-48 hours on business days.


3. Support Hours

Our team is available:

  • Sunday to Thursday

  • From 9:00 AM to 6:00 PM (KSA time)

Requests made outside these hours will be addressed the next business day.


4. Support Languages

We provide assistance in:

  • English

  • Arabic

  • French


5. Feedback & Escalation

If you are not satisfied with the support provided, you may escalate your concern to our management team by replying to the email thread and including [Escalation] in the subject line.